Frequently Asked Questions
Everything you need to know about your LEMAIRE order.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow the shipment's progress via our courier partner.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all original tags and packaging intact.
Do you offer international shipping?
Yes, LEMAIRE ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are duties and taxes included in the price?
For orders within the European Union, taxes are included. For international orders outside the EU, duties and taxes are calculated at checkout or may be due upon delivery depending on the destination.
How do I care for my LEMAIRE garments?
Care instructions are provided on the label of each garment. We recommend professional dry cleaning for tailored pieces and delicate fabrics to maintain their longevity.